Easier Navigation is a Growing Focus
Room for Improvement With Accessibility
Ready for Mobile Interaction
Progress to be Made on Progressive Web Apps (PWA)
Websites built as Progressive Web App (PWA) combine the best of both worlds from mobile apps and mobile websites. PWAs are based on websites, but they are designed to behave like apps on mobile devices and can be bookmarked to the home screen of a mobile device much like an app. For city websites, PWAs are useful as it offers residents a consistent web experience, besides allowing for mobile-specific features like push notifications and offline browsing. However, only 3% of city websites function as a PWA.
High on Quality Assurance Process, Low on Readability
Poor Performance is Prevalent
Click here to read the full report, Better Websites: For All, by Monsido and OpenCities, in partnership with CommonLook.